Refund & Cancellation Policy

1. Cancellations

Since we operate on a Cash On Delivery (COD) model, you can cancel your order directly when our verification team calls you to confirm the dispatch, or by contacting our customer support before the product has shipped.

2. Returns & Replacements

Due to the consumable nature of Ayurvedic and herbal supplements, we do not accept returns once the product seal has been broken or the package has been opened. We accept replacement requests only under the following circumstances:

  • You received a damaged or tampered product.
  • You received the wrong product.

In such cases, please contact our support team within 48 hours of delivery with photographic evidence.

3. Refunds

As payments are collected via COD upon successful delivery, direct refunds are generally not applicable. If you refuse the package at the doorstep, no charges will be levied. If a replacement is approved but unavailable, alternate compensation will be provided at our discretion.

4. Support Contact

For any queries regarding your delivery, cancellations, or damaged goods, call us at 📞 +91 96067 01798.